At Shinefy.in, we accept payments via Debit Cards, Credit Cards, UPI, NetBanking, and Wallets. We ship to cities across India with an estimated delivery time of 5-7 working days. For any delivery-related queries, please reach out to us at help@shinefy.in.

Please note that we do not offer refunds for RTO (Return to Origin) orders, but we can arrange re-shipment to a new address. Our replacement guarantee covers only damaged or defective products. To initiate the replacement process, please contact us within 7 days of receiving your order.

We do not provide exchanges for incorrectly placed orders or changes due to personal preferences. To qualify for a free replacement, return, or refund, customers must provide an authenticated unboxing video showing physical damage, missing parts or accessories, or defects.